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Postage

At Chilly Towel we aim to set the highest standard with the postage of our products, delivered to your door 1 - 5 days.

 

Shipping is a flat rate of $7.50 within Australia when purchasing one to two of the products.

 

Should you wish to purchase more than two, the postage cost will be adjusted.


 

Returns

Chilly Towel is happy to offer a flexible approach for Returns & Replacements:

 

If Products Arrive Damaged:

Chilly Towel is confident you will be delighted with your item, but should there be a fault with the product or damage through shipping, you are able to return the product to Chilly Towel. (Postage costs will be refunded to the customer and a replacement will be sent at no further cost.)

 

If rectifying the product requires a replacement, a new one will be sent at no additional cost.

 

Returned Product:

Returned product must be in the container and packaged accordingly to the postal address, as shown below:

 

Chilly Towel

PO Box 762,

Eltham

Melbourne, Victoria 3095

Australia