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Postage

At Chilly Towel we aim to set the highest standard with the postage of our products, delivered to your door 1 - 5 days.

 

Shipping is a flat rate of $7.50 when purchasing one to two of the products.

 

Should you wish to purchase more than two, the postage cost will be adjusted.


 

Returns

Chilly Towel is happy to offer a flexible approach for Returns & Replacements:

 

If Products Arrive Damaged:

Chilly Towel is confident you will be delighted with your item, but should there be a fault with the product or damage through shipping, you are able to return the product to Chilly Towel. (Postage costs will be refunded to the customer and a replacement will be sent at no further cost.)

 

If rectifying the product requires a replacement, a new one will be sent at no additional cost.

 

Returned Product:

Returned product must be in the container and packaged accordingly to the postal address, as shown below:

 

Chilly Towel

29 Alexandra Street

Greensborough, 3088

Melbourne, Victoria

Australia